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Holiday Rentals
All properties will be booked by Bulgarian Prestige
Holidays. BPH will operate as agents for the property owners.
Your contract is with the owners of the property for any rental
bookings we make on your behalf.
We would ask you to accept these conditions by clicking the
confirmation box when confirming your booking. Where relevant
you will be accepting on behalf of all your party the term’s
conditions of the owner and pay a deposit as stated in the
booking.
1. Confirmation of Booking
BPH will confirm your booking on behalf of the owner and the
total cost of the property rental, by e-mailing you. (Type one)
‘Instant Confirmation’ (Type two) 48 hour confirmation. The
owners can choose between confirming instantly on-line or within
48 hours, this is shown on the booking page of each property.
The contract for your property rental is made on the issue date
of your booking confirmation and receipt of the deposit. For the
security of the booker funds will be held by BPH until the
letting period is completed. It is essential that you check all
details shown on your booking confirmation for accuracy as this
forms the basis of your contract.
2. Paying your Balance
The balance of the costs of the arrangements booked must be
paid at least 8 weeks before your departure date to BPH. If the
balance is not paid in time we reserve the right to cancel these
arrangements and apply the cancellation charges set out in
paragraph 4. No reminders asking for payment of the balance will
be sent.
3. Alteration and Amendments – By You
If, after our confirmation has been issued, you wish to
change any of these arrangements, we will do our utmost to make
the changes, provided that notification is received in writing
at our offices, from the person who signed the booking form, at
least 8 weeks before departure. For each alteration this must be
accompanied by the amendment fees to cover our administration
costs. In the case of a). Accommodation rental - £15 per
booking. If you want to change the dates or the property you
have booked we would reserve the right to treat this as a
cancellation and impose the relevant cancellation charges.
Alterations cannot be made within 8 weeks of departure and any
such request for an alteration will be treated as a cancellation
of the original booking and will be subject to the cancellation
charges. In the case of a). Accommodation rental - set out in
paragraph 4. b).
4. Cancellation – By You
You, or any member of your party, may cancel your booking(s)
at any time providing that the cancellation is made by the
person confirming the booking form and is communicated to us in
writing. We recommend that you send your letter by recorded
delivery post. Cancellation takes effect from the date we
receive your letter. As this incurs administrative costs, we
will retain your deposit(s) and in addition may apply
cancellation charges up to the maximum shown below.
Accommodation Rental
If you have to cancel your booking, we would apply the following
scale of cancellation charges to the rental cost.
• More than 56 days prior to arrival Deposit only
• 55 - 29 days 50%
• 28 - 15 days 70%
• 14 - 1 day 90%
• Day of arrival or later 100%
5. Cancellation or Alterations – By Us or the Flight Operator
Accommodation Rental
Due to the fact that we plan our villa programme many months in
advance, it is sometimes necessary to make changes or in very
rare cases to cancel the booking made by you. We must therefore
reserve the right in any circumstances to make such changes or
to cancel the booking. Provided it does not arise from
circumstances amounting to force majeure (see below), if we
cancel your accommodation booking or make a major change (i.e. a
change to accommodation of lower standard), you will be free
to:- a). accept the new accommodation arrangements offered by us
b). purchase another rental from us. c). cancel your booking
with us and receive a full refund of all rental monies paid.
In all cases the flight owners booking conditions and any
compensation policy will apply.
6. Accommodation
The property you rent is only for the use of the persons
shown on the booking form. Sub-letting, sharing, assignment, use
for commercial purposes or the movement of furniture, fixtures
or fittings is not permitted. The maximum occupancy (excluding
infants under 2) is shown on each price panel or description and
must not be exceeded. We reserve the right to refuse single sex
bookings. In booking holiday arrangements with us you accept
responsibility for the proper conduct of yourself and your party
whilst on holiday. Where applicable you must comply with the
rules and regulations of the property or resort. If in the
opinion of any person in authority such as accommodation owners
or management, our resort representative or other agent or
supplier, you appear likely to cau | | | | | | |
